Shipping and Returns
Shipping & Returns
At UsedCarGrid.com, we strive to make your car buying experience smooth, transparent, and worry-free. Here’s everything you need to know about shipping and returns.
🚚 Shipping Information
Delivery Locations
We currently offer shipping to customers within the United States.
Processing Time
Once your purchase is confirmed, we prepare your vehicle for delivery. Most shipments are processed within 3–5 business days.
Shipping Methods
We work with trusted auto transport partners to ensure safe and reliable delivery.
Shipping Costs
Shipping fees are calculated at checkout based on your location and the size of the vehicle.
🔄 Returns & Exchanges
Eligibility: Returns or exchanges are accepted within 7 days of delivery, provided the vehicle is in the same condition as received.
How to Initiate a Return: Contact our support team at info@usedcargrid.com or via WhatsApp at +1 (580) 721-2115 with your order details.
Refunds: Once the return is approved and the vehicle is received, refunds will be processed within 5–7 business days to your original payment method.
Exceptions: Vehicles that have been modified, damaged, or driven excessively beyond inspection limits are not eligible for return.
💡 Tips for a Smooth Experience
Inspect your vehicle carefully upon delivery and report any issues immediately.
Keep all documentation and original packaging for returns.
Contact our support team for any questions — we’re here to make the process simple and hassle-free.